Privacy Policy
Last updated: January 14, 2026
Introduction
Tackli (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By using our website or services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Information You Provide to Us
We collect information that you voluntarily provide to us when you:
- Fill out our contact form
- Subscribe to our newsletter or updates
- Engage our services
- Communicate with us via email or other means
This information may include:
- Name
- Email address
- Company name
- Project details
- Budget information
- Any other information you choose to provide
Information Automatically Collected
When you visit our website, we automatically collect certain information about your device and browsing actions, including:
- IP address
- Browser type and version
- Device type and operating system
- Pages visited and time spent on pages
- Referral source
- Geographic location (approximate)
How We Use Your Information
We use the information we collect for the following purposes:
To Provide Our Services
- Respond to your enquiries and contact requests
- Deliver the services you’ve requested
- Communicate with you about projects and deliverables
- Send invoices and process payments
To Improve Our Website and Services
- Analyse website usage and performance
- Identify and fix technical issues
- Understand user preferences and behaviour
- Improve our content and user experience
To Communicate With You
- Send you updates about our services
- Respond to your questions and feedback
- Send administrative information (changes to terms, etc.)
- Provide customer support
For Legal and Security Purposes
- Comply with legal obligations
- Protect our rights and property
- Prevent fraud and abuse
- Enforce our terms and conditions
How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
Service Providers
We may share your information with third-party service providers who help us operate our business, including:
- Web hosting providers
- Email service providers
- Analytics services (e.g., Google Analytics)
- Payment processors
- Project management tools
These service providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or use of your personal information.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
- Contact form enquiries: Retained for 2 years or until the enquiry is resolved
- Client project data: Retained for 7 years for accounting and legal purposes
- Analytics data: Retained according to Google Analytics retention settings (typically 26 months)
Your Data Protection Rights (UK GDPR)
Under UK data protection law, you have the following rights:
Right to Access
You have the right to request copies of your personal information.
Right to Rectification
You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Right to Erasure
You have the right to request that we erase your personal information, under certain conditions.
Right to Restrict Processing
You have the right to request that we restrict the processing of your personal information, under certain conditions.
Right to Object
You have the right to object to our processing of your personal information, under certain conditions.
Right to Data Portability
You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us at hello@tackli.co.uk. We will respond to your request within one month.
Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL/TLS encryption for data transmission
- Secure hosting infrastructure
- Regular security assessments
- Limited access to personal data
- Strong password policies
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
International Data Transfers
Your information may be transferred to and processed in countries other than the UK. We ensure that any such transfers comply with UK data protection law and that appropriate safeguards are in place.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to read the privacy policies of any third-party sites you visit.
Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.
We encourage you to review this Privacy Policy periodically for any changes. Changes are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: hello@tackli.co.uk
Website: tackli.co.uk
Complaints
If you believe we have not handled your personal information properly, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
Website: ico.org.uk
Helpline: 0303 123 1113